Are you wasting money with Break/Fix IT services, like so many other businesses today? There’s a better way: Managed Services.
Having the right tech is no longer a choice when it comes to running a business. Up-to-date hardware, software, and security solutions are now essential to your day-to-day operations.
Without ongoing support to keep your business tech running smoothly, you’re simply wasting your money, and setting your business up for serious downtime. You’ll be vulnerable to huge repair costs when you’re forced to call in a tech to fix things. In this scenario, just a small problem can quickly become a very costly one.
By choosing an expert provider to be your outsourced IT department, handling your entire IT environment, you can save money, increase efficiency, and enjoy a better end-user experience.
So, what’s the difference between Break/Fix and Managed Services?
Break/Fix service is the traditional style of outsourced IT services, which works by fixing your computers once they’re broken. In a nutshell, when something goes wrong — data loss, hardware failure, virus, etc. — you then get in touch with your Break/Fix support provider, and have them fix it. The break-fix strategy no longer works for businesses today. If you still use this method of IT service, you risk downtime that can literally shut your business down.
With Break/Fix Services:
The difference between “break-fix” and fully managed support? Break-fix provides on-site repair after a problem is identified, whereas fully managed support provides ongoing maintenance, updates, and more to prevent problems from occurring in the first place.
Managed Services — a set of best practices, processes, and tools that, when combined with technical knowledge and proper facilitation, delivers an ideal result for businesses — is the modern model for IT support, offering a range of vital solutions to your business all for one monthly rate. With fully managed support, you know that your business technology and data are protected 24/7:
Think of it this way: while a Managed Services Provider is available around-the-clock, and compensated through your (and other clients’) monthly flat rate, Break/Fix service is unpredictable when it comes to costs and repair times.
The reality is that remote tech support will always be more cost effective than hiring break/fix, or in-house technicians. The choice is easy: more expensive, inconsistent, unreliable break-fix services? – Or reliable, affordable, fully managed support that provides:
Make Network Heroes your outsourced IT department right away – blend all your computer networking support and services with all your hardware for even more monthly savings.