Do You Have Proper Remote Work Technologies To Keep Your Staff Productive During The Coronavirus?
As the coronavirus pandemic continues day by day, it becomes more and more important for everyone to do their part in helping to limit its spread. Health authorities nation-wide are urging people to stay home as much as possible, whether that means limiting work hours or cancelling social plans.
But if your staff can’t come into the office, how can they be expected to get their work done? It all comes down to your IT.
Both you and your staff need the right tools in order to stay productive. If you’re fighting against unintuitive software, a bad connection, or anything else tech-related, they won’t be able to get much done from home. It won’t be long before your business’ productivity grinds to a halt.
4 Steps To Launching Remote Work Capability
If you’re going to keep your staff working through a coronavirus quarantine, it’ll come down to how you take the following into account:
1. Data Access
The first step is to make sure you have software in place to allow remote data access, that your staff has devices through which they can use the software, and a viable Internet connection to prevent lag and downtime.
- Will they need to connect to their office machines to use software?
- Can they work from their home machines?
- Are a majority of your documents in the cloud (Microsoft Office 365) and your applications web-based or do they need access to applications installed on their office desktop machines?
- Do they have a laptop that they could be taking home to work from?
2. Meeting Platform
You don’t want to have to rely on reply-all emails, and you’d rather not have to call each and every employee separately, right? Make sure you have a plan for how your team will meet while quarantined.
- Do you need a web-based meeting setup? (e.g. Microsoft Teams)
- If you will be holding video meetings, do they have cameras on their home machines?
3. Business Communications
Ideally, you won’t have to have your staff use their personal cell phones to make and receive business calls. It will be complicated to circulate everyone’s private numbers, and to determine to what extent you’ll need to reimburse their phone bills.
- How will you deal with incoming calls?
- Will they use their own phones for outgoing calls?
This pandemic will be like open season for cybercriminals. When businesses start prioritizing remote access to data over the security of that data, they make an easy target for hackers. That’s why you need to take additional steps to secure remote access.
- Do you have a Virtual Private Network (VPN) solution that allows staff members to access business data securely?
- Have you disabled split-tunneling on your VPN to limit risk when employees are connected to business data?
- Have you deployed defensive software on employee home devices?
- Have you checked Wi-Fi to make sure it is password protected?
- Have you made sure that security systems are up to date?
The bottom line is that you don’t want anyone to risk their health or others’ health because they think they need to come into work that day. The safest option is to have your staff work remotely. At the same time, you don’t want to have to put your business on hold.
Tips To Improve Your Remote Work Processes
- Think About The User: Your staff members need to be able to do their work, and easily. If they’re fighting against unintuitive software, a bad connection, or anything else tech-related, their standard workday won’t be all that productive. It won’t be long before your business’ productivity grinds to a halt.
- Stay Up To Date: Did you know that one of the most common ways that cybercriminals get into a network is through loopholes in popular software? Much of the software you rely on to get work done every day could have flaws — or “exploits” — that leave you vulnerable to security breaches.
- Confirm Reliable Connectivity: You need to poll your staff and find out who has a reliable Internet connection at home. If your staff lives in remote areas with poor connectivity, you may have to consider investing in cellular-data, or have a plan in place to deal with delays on their end.
Without the right remote work contingencies, your business won’t be able to stay in operation for the duration of the coronavirus pandemic. While many assume that a simple data backup solution is the beginning and end of Business Continuity and Disaster Recovery, this crisis has shown that it takes more to keep your business operating, no matter what.
If you need assistance launching your remote work capabilities, get in touch with Network Heroes.